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 Have a
Trial Session
The
Client/Coach Agreement
Session
Scheduling
Session Length
Where are
sessions conducted?
Session
Feedback
Session Confidentiality
Being
Late or Canceling a Session
Terminating the Client/Coach Relationship
Referral
Bonus
Refunds
You are about to embark on a remarkable journey in your life. Because
coaching can have such a dramatic impact on you, it is important that there is a
structured approach to follow. The information on this page outlines all of the
steps and details about how the coaching process and relationship works.
Have a Trial Session
Choosing a coach to work with is
an important life decision. You are about to make an investment in yourself and
select someone to take you to a higher level in your life. One
of the most critical components to the success of the coaching relationship is
the connection between you and your coach. In order to be successful, you must
feel comfortable talking to your coach, and listening to your coach’s questions
and feedback.
In our half hour FREE, No Obligation Sample Session, we will get to know each
other a little bit, you will be able to understand my approach, and I will be
able to understand your challenges and desires in life. |
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A Coach is NOT
A
Therapist
Counselor
Mentor
or a Consultant
A Coach IS
Your
Partner
Champion
Motivator
Sounding Board
and Life
Trainer | |
After
this session, you will be comfortable with the new coaching relationship.
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The Client/Coach Agreement
Once we decide to work
together, we will review the Client/Coach agreement. This agreement is a
relatively simple document, but very important to both of us. The Client/Coach
agreement outlines the initial term, rate and payments, method of contact for
your coaching sessions, and any other important details about our relationship.
More importantly, our agreement will include a high level description of what
you are hoping to achieve as a result of the coaching experience.
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Session Scheduling
Typically, we will schedule 3
weekly sessions per month, leaving the fourth week of the month for you to
either catch your breath, complete additional action items, or just relax.
Sessions will be scheduled for the same day and time each week as clients find
that with the regularity they are able to avoid conflicts and scheduling stress,
and are therefore able to achieve better results from the sessions.
It is important that we can find a session time that provides you with the
best opportunity to be relaxed and able to focus on our work together.
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Session Length
Coaching sessions are typically one
hour long although in some situations we may schedule a 30 minute session.
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Where are sessions conducted?
Coaching sessions can
be handled Face-to-Face or by telephone. For efficiency purposes, telephone
sessions are preferable, however some clients may find that an in-person session
is more effective. In-Person coaching is available in North East Florida. Your
session can also be conducted at your home or office, although additional
charges may be incurred for travel time.
If you have a scheduled phone session, you are responsible for initiating the
call at the scheduled time.
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Session Feedback
As your coach, I will be providing
you feedback about what I am seeing, hearing , and feeling from you, and about
your progress towards making your goals a reality. At the end of each session, I
will ask you for feedback on how you feel the session went, and what key items
you will take away from the session (including any homework assignments).
I will ask you to summarize the session on a Session Log and email it to me.
The Session Log is an important part of the process since the writing of the Log
will reinforce the discussions in your mind. In addition, the log will become
part of your Coaching history that we will refer back to periodically. Session
logs are also an important part of the feedback I receive from you, and will
help as I make adjustments to our coaching sessions.
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Session Confidentiality
It is important that your
trust your coach with the confidentiality of the information your are sharing
and discussing. Any lack of trust in the relationship will make it impossible
for you to achieve the greatness you are working towards. As your coach, I
firmly commit to the confidentiality of all information you share, and that we
discuss, as covered by the ICF Code of Ethics and the laws of the State of
Florida.
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Being Late or Canceling a Session
If
you are late for your session, the session will continue, and will end and the
previously scheduled time.
In the event that you need to cancel a session, please notify me 48 hours or
more prior to the session.
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Terminating the Client/Coach
Relationship
Communication, connection, commitment are the keys to a
successful relationship. In the event that either of us begin to feel that the
relationship is not being effective, we will discuss the situation, and if
required terminate our relationship.
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Referral Bonus
Word of mouth is the best advertising
we can get. If you are happy with the coaching you have received, please make
sure you refer your friends to coaching. For each referral you send that commits
to a 3-month program, you will receive one free session. Your free session will
be added to the end of your current pre-paid sessions.
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Refund
Refunds are not offered on
prepaid sessions except under extenuating circumstances.
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